At last...completely out of balance
When
I started my company at the not-so-ripe age of twenty-three I had no idea there
would be so many surprising drawbacks and challenges. For one, I was ambitious
and energetic, but my obvious youth was a travel liability. At the time, most
car rental companies had a minimum age requirement of twenty-five. The one
exception was Enterprise, but they only had offices in select major cities, and
much of my travel took me to small cities and towns.
Another
formidable challenge was my lack of experience. Too often I was mistaken for a
sales associate or assistant, not the founder and CEO. To overcome my deficit,
my first hire suggested that I carry two business cards, one as CEO and the
other as Account Representative.
At
the time, I suppose I could appreciate his logic. He thought some of our
customers would be more receptive to me as an employee rather than a CEO with
guts and in high heels. To
prove his point, my employee called our main competitor and pretended to be a
dealer who wanted some feedback on Sue Chen and Nova. I listened to the
conversation on another phone line and was frustrated by what I heard. ‖She’s a nice girl, but so young… what
does she know at her age? How can you take her or her company seriously? Then
he just laughed.
I
remember thinking,
“I want to be forty! Just wait until I’m forty! Then
people will take me seriously!”
Well, I’m finally forty. I’ve
rented hundreds of cars, flown almost a million miles and have acquired
all ―elite‖ travel
statuses. I’ve met with thousands of dealers, customers, and partners, and
traveled to towns and cities in almost every state in America. Along the way —
I grew up.
I
grimace when I think back on my twenty-three-year-old self and her anxious
desire to get older fast. Good thing I didn’t step into a time machine and get
my wish. I now see that becoming my true self was a transformation, not an
anxious race. Each day, every year was a steppingstone in my life and for my
heart, mind and soul. I had to earn it.
There is an authenticity that
comes with having traveled the high and low road to forty. It’s exciting,
knuckle crunching and unpredictable. It requires crossing the unpaved byways of
our twenties and thirties without a map. It’s an open-road epic with empty and
peopled landscapes, prairies and cities, thrills and spills — and, finally,
arrival at a destination that is somewhat unpredictable.
Did I say it is fun? So much
fun…a total blast! Did I say it was also painful? So painful, I didn’t know if
I could bear it at times. But along the way, life has some important lessons
and revelations it wants to teach us: Embrace it. Move forward on your journey.
Life Balance Does Not Exist
On
the road to forty, I learned that this destination of ―Life Balance‖ does not exist.
The
search for this Life Balance defined much of my twenties and thirties. I now
consider the concept to be a waste of time, a mirage that weary travelers often
encounter looking for that perfect oasis. Especially female travelers who have
been told they can have it all — career, love, marriage and family — but it
must be balanced.
I
was among the millions seeking this enlightened state only to realize that it
makes no sense. It’s a dumb, ridiculous word as used by Dr. Phil-types and
armies of self-help authors. In
my experience, striving for balance is like trying to be an Olympic gymnast,
but without the skill. Imagine trying to remain very still so that upon command
you can do a backflip on a balance beam without missing your mark and falling.
Never fall apart. Never. Sounds pretty darn painful. In fact, the
definition of balance is ―state of
equilibrium. Is that what we are looking for? I say defiantly…NO.
Here’s
the deal. Balance does not exist, so why try to achieve it? Once I came to that
understanding I realized what I really wanted and needed: to define my life
in my own terms. And guess what? The self I coveted required most of my
twenties and thirties to create.
We
evolve and so do the words we use to define our beings, our achievements, our
states of grace and disasters. Define, Life, Terms…these are dynamic words that
move and change - sometimes slightly, sometimes dramatically. What a relief to
know that there isn’t some ―aha! moment
waiting for us. The real Finally Forty Insight is the acceptance that we
don’t have it all figured out and we never will.
I’m
fine with that, more than fine, because I now know that I don’t want a balanced
life. Instead, I’m looking forward to all the things I have yet to understand
or discover and I intend to greet each experience with the zest, passion and
wisdom I have accrued over these last couple decades. I am looking forward to
my life – out of balance.
That’s
the joy of finally knowing me a little better. I have the confidence to just be.
As a result I can embrace the unknown, countless uncertainties and the
risk-taking that comes with grabbing a larger piece of the world and defining
it in my own terms.
Small Me in a Big World
In my twenties I felt so large
because my brain was mostly concerned with me — I loomed large in the world,
and, surprise…that was boring. In my experience, life is so much more
meaningful when I am a tiny blip in the big picture of life. At forty I am smaller and the
world is bigger. That’s as it should be. I’m a minuscule part of our complex,
diverse, massive and insane world. A world I love…more and more each day.
By taking the emphasis away
from me, the big picture and massive mission becomes clear and present. It
became my new reality. And this powerful experience was truly transformative. Relationships
are rich and meaningful. Girlfriends have become sisters. Mom is my best
friend. My sister is my soul mate. My business partners are brothers, and my
colleagues are my mission buddies.
The Sue Chen ingénue had to be
seen doing the cool thing on the weekend. At forty, a great night is sometimes
sitting on the couch and getting cozy with my DVR as I catch up on favorite TV
shows. My thirties demanded that I had to be in a relationship, I had to find a
husband. At forty, following a divorce, I am happy and relieved to be single
again.
Gratitude at forty has brought
me calm, peace, clarity and a joy. I’m humbled when I realize that through the
years my work has touched millions of people. And I intend to reach out to
millions more, because there is so much to do.
One more thing. My younger
sister tells me that in the year approaching my fortieth birthday, I finally
got my superhero powers back. She says the critical powers were stripped away
in my 30s, but now they’re back — stronger than ever. I don’t really believe I
have superpowers. But I dream big. The vision is so clear: I want to change the
world.
By the way, I never did use
the Account Representative business card.